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Privacy Policy

We will always store your personal details securely. We will use them to provide the service that you have requested, and communicate with you in the way(s) that you have agreed to. Your data may also be used for analytical purposes, to help us provide the best service possible.

We will only share your contact data with other suppliers we are working with on your event or project (such as venues, AV companies, etc.) on receipt of written consent for us to do so.

We will only allow your information to be used by a third party when we are required to do so by law (such as our appointed accountancy company, HMRC, etc.).

Our promise to you regarding your personal information is that we will not sell, distribute or lease your personal information to third parties.

Storage Of Your Data

NotNoTrouble Ltd have and will continue to take all reasonable steps necessary to ensure that your data is kept private and stored securely and in accordance with this Privacy Policy and the new GDPR regulations that came into effect on 25 May 2018.

Your personal information is kept private and stored securely until a time it is no longer required.

NotNoTrouble Website

The website complies to UK national laws and requirements for user privacy in order to protect the privacy of its users throughout their time on the site.

Each time you log on to our website your IP (Internet Protocol) address registers on the servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e. automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website or, in case of criminal activity or misuse of our information, to co-operate with law enforcement.

Contact & Communication Via Our Website

Users contacting our website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Every effort has been made to ensure a safe and secure form but we advise users that they do so at their own risk as transmission of information over the internet can not be guaranteed as completely secure.

This website and members of NotNoTrouble Ltd personnel will only use any information submitted to provide you with further information about the products/services they offer and to assist you in answering any questions or queries that you have submitted.

Use Of Cookies On Our Website

A cookie is a collection of letters and numbers put on your computer, or mobile device, in order to distinguish you from any other user of the website.

NotNoTrouble Ltd does not use cookies on its website.

Google Analytics On Our Website

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This analytical data is collected via a tag in the pages of the website and is not tied to personally identifiable information. Therefore, we do not collect or store your personal information (such as name, address, etc.) so this information cannot be used to identify who you are.

You can find out more about Google's position on privacy as regards its analytics service at Google Analytics Privacy

E-mail Newsletters & Marketing Mailings

NotNoTrouble Ltd does not operate an e-mail newsletter programme or undertake any e-mail marketing.

Your Rights

You legally have the right ro receive information as to whether your personal data is held by us and information on what data has been/will be used for or relate to.

You have the right to require us to rectify any inaccurate personal data we hold about you.

You have the right to request the erasure of your data from our records if the information has been illegally obtained or processed.

You have the right to request the erasure of your data from our records if you no longer wish us as a company to hold your information. There may be some instances where we are required to hold limited data on yourself for legal reasons, such as financial transactions, but this would be clarified with you at the time of your request.

You have the right to request that we as a company no longer contact you.

Contact Us

If you have any questions, comments or requests regarding this privacy policy, please email us at

NotNoTrouble Ltd may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes.